Terms of service
Terms of Service
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1. Scope
These Terms of Service apply to all orders placed by consumers through our online shop.
The contracting party is:
Ben Yeshe Kühn
Gripheaven
Martin-Luther-Straße 29
42781 Haan
Germany
Phone: +49 1706 010074
Email: gripheavenn@gmail.com
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2. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to order.
By clicking the "Buy now" button, you submit a binding offer to conclude a purchase contract.
The contract is only concluded once we accept your order by sending an order confirmation via email.
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3. Prices and Shipping Costs
All prices are final prices and include statutory VAT, where applicable.
Additional shipping costs are shown separately during the ordering process.
For deliveries to non-EU countries, additional customs duties, taxes, or fees may apply, which are to be borne by the customer.
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4. Delivery and Production Time
We ship worldwide.
Our products are individually produced per order as part of a print-on-demand process.
Production time: 2–5 business days
Shipping time: 5–12 business days (depending on region)
Delivery times are non-binding unless expressly agreed otherwise.
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5. Payment
Payment is made using the payment methods offered in the shop, in particular:
- PayPal
- Klarna
- Credit card
- Apple Pay
Payment is charged immediately after the contract is concluded.
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6. Retention of Title
The goods remain our property until paid for in full.
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7. Right of Withdrawal
Consumers have the statutory right of withdrawal.
Details can be found in our Refund Policy.
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8. Returns
In the event of a withdrawal, you bear the direct cost of returning the goods.
Please note that individually manufactured or personalized products may be excluded from the right of withdrawal.
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9. Warranty
Statutory warranty rights apply.
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10. Liability
We are liable without limitation for damages arising from injury to life, body, or health.
For other damages, we are only liable in cases of intent and gross negligence.
In the event of slightly negligent breach of material contractual obligations (cardinal obligations), liability is limited to the foreseeable damage typical for this type of contract.
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11. Applicable Law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers, this choice of law only applies to the extent that it does not deprive the consumer of the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence.
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12. Contract Language
The contract is concluded in English.